Terms & Conditions

Welcome to Atthis. These Terms & Conditions govern the use of our website and the purchase of products through our online store. By visiting our website or placing an order, you agree to the terms described below.

This website is operated by At This, located at Kidathineon 24 Athens, Greece. For any questions, you may contact us at info@atthis.gr or + 30 210 324 5304.

1. General Information

Atthis offers a curated selection of jewelry, including pieces made from precious metals, gemstones, and other carefully selected materials. We make every effort to present our products accurately, including descriptions, photographs, dimensions, materials, and pricing.

Because many pieces are handmade or feature natural stones, slight variations in color, shape, texture, or finish may occur. These variations are part of the character of the jewelry and should not be considered defects.

2. Use of the Website

By using this website, you agree not to misuse it, interfere with its operation, attempt unauthorized access, or use its content for unlawful purposes.

All content on this website, including text, photographs, product descriptions, graphics, branding, and design elements, belongs to Atthis or its respective creators and may not be copied, reproduced, or used without prior written permission.

3. Products and Availability

All products are subject to availability. We reserve the right to update, modify, or discontinue products at any time without prior notice.

If an item becomes unavailable after you place an order, we will contact you as soon as possible and offer an alternative solution, such as a replacement, store credit, or full refund.

4. Prices and Taxes

All prices are displayed in EUR and include VAT where applicable, unless otherwise stated.

Shipping costs, customs duties, import taxes, or any additional charges may be calculated separately and shown before checkout where applicable. For deliveries outside Greece or the European Union, the customer may be responsible for any customs duties, taxes, or import fees required by the destination country.

We reserve the right to change prices at any time. Price changes do not affect orders that have already been confirmed.

5. Orders

After placing an order, you will receive an order confirmation by email. This confirmation acknowledges that we have received your order, but it does not guarantee acceptance if there is an issue with payment, availability, pricing, or product information.

We reserve the right to refuse or cancel an order if the product is unavailable, if there is an error in pricing or description, if payment is not completed, or if fraudulent or unauthorized activity is suspected.

6. Payment

Payments are processed securely through our card payment provider.

We do not store full card details on our website. Payment data is handled by the selected payment provider according to its own security and privacy policies.

7. Shipping and Delivery

Orders are shipped to the address provided during checkout. Please ensure that your shipping details are complete and accurate.

Delivery times are estimates and may vary depending on the destination, courier service, product availability, and external factors beyond our control. Atthis is not responsible for delays caused by courier companies, customs procedures, incorrect delivery details, strikes, extreme weather, or other circumstances outside our control.

Once your order has been shipped, you may receive tracking information where available.

8. Product Care

Jewelry should be handled with care. We recommend avoiding contact with water, perfumes, cosmetics, cleaning products, and harsh chemicals. Jewelry should be stored separately in a dry place, preferably in its original packaging, to preserve its quality and finish.

Damage caused by misuse, improper care, accidental breakage, or normal wear and tear is not considered a product defect.

9. Custom, Personalized, or Special Orders

Custom-made, personalized, resized, engraved, or specially ordered items may not be eligible for cancellation, return, or exchange, unless they are defective or do not correspond to the agreed order.

Where such an exception applies, this will be made clear before the purchase is completed.

10. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are handled according to our Refunds & Returns Policy, which forms part of these Terms & Conditions.

For online purchases, consumers in the EU generally have the right to withdraw from the purchase within 14 days of receiving the goods, unless a legal exception applies.

11. Faulty or Damaged Items

If you receive an item that is defective, damaged, or incorrect, please contact us as soon as possible at info@atthis.gr, including your order number and clear photographs of the item and packaging.

We will review the case and offer an appropriate solution, such as repair, replacement, exchange, or refund, depending on the circumstances.

12. Gift Cards and Gift Credit

Gift cards, store credit, or gift certificates may be subject to specific conditions shown at the time of purchase or issue. They cannot normally be exchanged for cash unless required by law.

13. Limitation of Liability

We make every effort to keep the website accurate, secure, and available. However, we cannot guarantee that the website will always be uninterrupted, error-free, or free from technical issues.

To the fullest extent permitted by law, Atthis is not liable for indirect, incidental, or consequential losses arising from the use of the website or products, except where liability cannot be excluded under applicable consumer protection law.

14. Privacy

Your personal data is handled according to our Privacy Policy & GDPR page. By using our website, you acknowledge that your information may be processed as described there.

15. Governing Law

These Terms & Conditions are governed by the laws of Greece and applicable European Union consumer protection law.

Any disputes shall be handled by the competent courts of Greece, unless otherwise required by mandatory consumer protection rules.

16. Changes to These Terms

We may update these Terms & Conditions from time to time. The latest version will always be available on this page.

Last updated: June 1st, 2026

17. Contact Information

Atthis
Kidathineon 24, Athens, Greece
info@atthis.gr
+30 210 323 9042

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