Privacy Policy

At Atthis, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, create an account, contact us, or subscribe to our newsletter.

This policy applies to the website atthis.gr, operated by At This, located at Kidathineon 24, Athens, Greece. For any questions regarding this Privacy Policy or the way we process your personal data, you may contact us at info@atthis.gr.

1. Personal Data We Collect

When you use our eshop, we may collect the following types of personal data:

  • Full name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Order details and purchase history
  • Payment-related information
  • Account login details, if you create an account
  • Communication history when you contact us
  • Newsletter subscription preferences
  • Technical information such as IP address, browser type, device information, and cookie data

We only collect the information necessary to provide our services, process orders, communicate with you, and improve your experience on our website.

2. How We Use Your Personal Data

We use your personal data for the following purposes:

  • To process and deliver your orders
  • To manage payments, invoices, returns, and customer service requests
  • To communicate with you about your order or inquiry
  • To create and manage your customer account
  • To send newsletters or promotional updates, only if you have given your consent
  • To improve our website, products, and services
  • To protect our website from fraud, misuse, or unauthorized access
  • To comply with legal, tax, and accounting obligations

We do not sell your personal data to third parties.

3. Legal Basis for Processing

We process your personal data according to the General Data Protection Regulation (GDPR). Depending on the situation, the legal basis may be:

  • Performance of a contract, when we process your data to complete and deliver your order.
  • Legal obligation, when we keep invoices, accounting records, or other information required by law.
  • Consent, when you subscribe to our newsletter or accept optional cookies.
  • Legitimate interest, when we improve our services, protect our website, or respond to your requests.

You may withdraw your consent at any time where processing is based on consent.

4. Payments

Payments are processed securely through our card payment provider. We do not store your full card details on our website. Payment information is handled by the respective payment provider according to its own security and privacy policies.

5. Shipping and Delivery

To deliver your order, we may share the necessary information with shipping and courier partners, such as your name, delivery address, telephone number, and order details.

Our current delivery partners may include DHL, ACS Courier and others. This information is used only for the purpose of delivering your order.

6. Newsletter and Marketing

If you subscribe to our newsletter, we may use your email address to send you updates about new collections, special pieces, events, offers, or news from Atthis.

You can unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly at info@atthis.gr.

We will not send you marketing emails unless you have given us your consent.

7. Cookies

Our website uses cookies to function properly, improve your browsing experience, analyze website traffic, and, where applicable, support marketing activities.

Cookies may include:

  • Necessary cookies, which are required for the website and eshop to work correctly.
  • Analytics cookies, which help us understand how visitors use our website.
  • Marketing cookies, which may be used to show relevant content or measure campaign performance.

You can manage or disable cookies through your browser settings or through the cookie consent options available on our website.

For more detailed information, please see our Cookie Policy.

8. Third-Party Services

We may use trusted third-party services to operate and improve our eshop, such as:

  • Website hosting providers
  • Payment providers
  • Courier and shipping companies
  • Email newsletter platforms
  • Analytics tools
  • Security and anti-fraud tools
  • Accounting or invoicing systems

These providers only receive the information necessary to perform their services and are expected to protect your data according to applicable data protection laws.

9. How Long We Keep Your Data

We keep your personal data only for as long as necessary for the purposes described in this policy.

Order, invoice, and accounting data may be kept for the period required by Greek tax and accounting law. Newsletter data is kept until you unsubscribe or withdraw your consent. Customer account data is kept for as long as your account remains active, unless you request deletion and there is no legal reason for us to retain it.

10. Your GDPR Rights

Under the GDPR, you have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data, where legally possible
  • Request restriction of processing
  • Object to certain types of processing
  • Request transfer of your data to another provider, where applicable
  • Withdraw your consent at any time
  • Lodge a complaint with the competent data protection authority

To exercise your rights, please contact us at info@atthis.gr. We may need to verify your identity before responding to your request.

11. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, alteration, or disclosure.

Our website uses security measures such as SSL encryption, secure hosting, access controls, and regular updates. However, no online system can be guaranteed to be completely secure, and we encourage you to use strong passwords and keep your account details confidential.

12. International Transfers

Where possible, we use service providers located within the European Economic Area. If any personal data is transferred outside the EEA, we aim to ensure that appropriate safeguards are in place according to GDPR requirements.

13. Children’s Privacy

Our website and products are not directed to children. We do not knowingly collect personal data from children without appropriate consent. If you believe that a child has provided us with personal data, please contact us so we can take the necessary steps.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, legal obligations, or business operations.

The latest version will always be available on this page.

Last updated: June 1st, 2026

15. Contact Information

For any questions about this Privacy Policy or the processing of your personal data, please contact:

Atthis
Kidathineon 24, Athens, Greece
info@atthis.gr
+30 210 323 9042

You also have the right to contact the Hellenic Data Protection Authority if you believe that your personal data rights have been violated.

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